Shipping policy
Gaia & Terra Shipping Policy
We are committed to delivering your orders with care and efficiency. Please review our shipping options and costs below:
France:
Express Delivery: €15 (1-2 business days)
Standard Delivery: FREE (3-5 business days)
European Union:
Express Delivery: €35 (1-2 business days)
Standard Delivery: €25 (3-7 business days)
Standard Delivery: FREE for orders over €250
International:
Express Delivery: €50 (1-3 business days)
Standard Delivery: €35 (3-10 business days)
Standard Delivery: FREE for orders over €350
Processing Time: Orders are processed within 1-2 business days. Once your order is dispatched, you will receive a confirmation email with tracking details.
Customs & Duties: For international orders, customs fees and import duties may apply depending on your location. These charges are the responsibility of the customer.
Order Tracking: All orders are shipped with a tracking number, which will be provided in your shipping confirmation email.
Lost or Delayed Shipments: If your order is delayed or lost during transit, please contact us immediately at hello@gaiaandterra.com. We will work with our shipping partners to resolve the issue promptly.
Thank you for choosing Gaia & Terra. If you have any questions regarding our shipping policy, please reach out to our customer service team.